Invoices and Billing History - Download & Manage Records | Nife
Access, download, and manage all your billing records and invoices in one place.
Understanding Your Invoices#
What is an Invoice?#
An invoice is a bill from Nife for services rendered:
- Statement of charges: What you were billed for
- Payment record: Documentation of transactions
- Tax information: Tax and fees applied
- Receipt: Proof of payment
- Business record: For accounting purposes
When You Receive Invoices#
Automatic Invoice:
- Generated on renewal date
- Sent via email
- Available in dashboard
- Monthly for monthly plans
Timing:
- Generated day of billing
- Email within 1 hour
- Always available online
- Accessible for 7 years
Billing History Section#
The Billing History table shows all your past invoices and payments.
Columns Explained#
Invoice #
- Unique invoice identifier
- Reference number for support
- Matches email notifications
- Format: INV-XXXXX
Amount
- Total amount charged
- Includes all fees and tax
- Currency displayed
- Format: $XX.XX USD
Date
- When invoice was issued
- Billing cycle end date
- Payment due date
- Format: Month Day, Year
Status
- Paid: Payment received and processed
- Unpaid: Payment due, not yet received
- Overdue: Payment due date passed
- Pending: Being processed
- Cancelled: Voided invoice
Actions
- Download button
- Opens PDF invoice
- Saves to your computer
- Named with invoice number
Understanding Invoice Status#
Paid Status ✅
- Payment received
- Cleared and posted
- No action needed
- Available for reference
Unpaid Status ⏳
- Payment not received
- Due date approaching
- Update payment method
- No service interruption yet
Overdue Status ⚠️
- Past due date
- Immediate action needed
- Service may be suspended
- Contact support urgently
Pending Status ⏸️
- Being processed
- Not yet cleared
- Within 24 hours typically
- Check back soon
Viewing Invoice Details#
Online Invoice Display#
Quick Preview:
- Find invoice in table
- Status badge shows payment status
- Amount displayed clearly
- Date easily identified
Downloading Invoice PDF#
How to Download:
Locate Invoice
- Find in Billing History table
- Identify date and amount
- Verify it's correct invoice
Click Download Button
- Located in Actions column
- Blue link labeled "Download"
- Opens in new tab
- Or downloads directly
Save to Computer
- Choose location to save
- Filename: Invoice-[number].pdf
- Or name as you prefer
- Keep for records
What's on Invoice PDF#
Invoice Header
- Invoice number
- Issue date
- Due date
- Invoice period
Company Information
- Nife company details
- Address and contact
- Business registration
- Tax information
Billing Information
- Your name and email
- Billing address
- Account ID
- Company (if applicable)
Itemization
- Service description
- Usage period
- Quantity (if applicable)
- Unit price
- Total price
Summary
- Subtotal (before tax)
- Tax amount and rate
- Total amount due
- Payment method
Payment Details
- Payment status
- Payment date
- Confirmation number
- Next billing date
Filtering and Finding Invoices#
Viewing All Invoices#
Default View:
- Shows most recent invoices first
- 10-25 items per page
- Scrollable table
- Sorted by date (newest first)
Searching Invoices#
By Date:
- Look at date column
- Sort by date
- Find specific month/year
- Scroll through table
By Amount:
- Review amount column
- Identify specific charges
- Compare monthly costs
- Find anomalies
By Invoice Number:
- Look up invoice #
- Reference number from email
- Use Ctrl+F to search
- Quick identification
Organizing Invoices#
Print For Records:
- Download PDF
- Print to paper
- File by month/year
- Keep organized
Digital Filing:
- Create folder structure
- Save by year/month
- Name consistently
- Back up regularly
Understanding Invoice Breakdown#
Service Charges#
Monthly Subscription Fee
- Your plan's base cost
- Charged monthly
- Begins on subscription date
- Pro-rated for partial months
Usage Charges
- Additional costs beyond plan
- Extra resources used
- Overage fees
- Usage-based pricing
Add-on Services
- Optional additional services
- Premium features
- Extra support
- Custom additions
Taxes and Fees#
Sales Tax
- Applied based on location
- Varies by region
- Calculated on subtotal
- Shown separately on invoice
VAT/GST (if applicable)
- Value Added Tax
- Goods and Services Tax
- Applies in some regions
- Included in total
Processing Fees
- Payment processing costs
- Rare, if applied
- Shown as separate line
- Minimal amount
Cost Summary Example#
Handling Multiple Invoices#
Monthly Invoice Pattern#
Typical Pattern:
- 1 invoice per month
- Same date each month
- Same amount (usually)
- Variations for pro-ration
Pro-Ration Invoices#
Partial Month Invoices:
- When signup mid-month
- When plan change occurs
- When cancellation scheduled
- Adjusted for days used
Pro-Ration Calculation:
Variable Usage Invoices#
If Using Pay-Per-Use:
- Amount varies monthly
- Based on usage
- More or less each month
- Shown in invoice detail
Exporting Billing Data#
Exporting All Invoices#
Export as JSON:
- Click "Export Invoices" button
- Select JSON format
- File downloads
- Opens in text editor
- Contains all invoice data
Export as CSV:
- Click "Export Invoices" button
- Select CSV format
- File downloads
- Opens in spreadsheet
- Columns: Invoice #, Amount, Date, Status
File Contents:
- Invoice number
- Amount charged
- Invoice date
- Payment date
- Status
- Currency
Using Exported Data#
For Accounting:
- Import to accounting software
- Reconcile with statements
- Generate reports
- Track expenses
For Analysis:
- Analyze spending trends
- Compare monthly costs
- Identify patterns
- Budget forecasting
For Records:
- Backup of invoices
- Off-platform storage
- Long-term archiving
- Historical reference
Missing or Problem Invoices#
Invoice Not Received by Email#
Check:
- Spam/junk folder
- Search for "nife" or "invoice"
- Check all email accounts
- Verify email on account
Solution:
- Go to Billing History
- Find invoice in table
- Download directly
- Contact support if still missing
Can't Find Specific Invoice#
Try:
- Review invoice dates
- Look for similar amounts
- Check payment status
- Scroll through history
- Use browser search (Ctrl+F)
Contact Support If:
- Invoice truly missing
- Amount incorrect
- Status wrong
- Need older invoice
Duplicate Invoices#
If You See Duplicates:
- Note invoice numbers
- Check amounts carefully
- Verify payment dates
- Contact billing support
- Provide details
Incorrect Invoice Amount#
If Amount Seems Wrong:
- Review invoice detail
- Check plan pricing
- Verify pro-ration math
- Look for add-ons
- Contact support with details
Invoice Best Practices#
- Save Regularly: Download new invoices monthly
- Organize Files: Create organized folder structure
- Review Promptly: Check invoices when received
- Verify Accuracy: Confirm charges are correct
- Keep Records: Retain invoices for 7 years
- Export Backup: Periodically export all invoices
- Monitor Costs: Track spending trends
- Report Issues: Contact support about discrepancies
Billing History Management#
Accessing Older Invoices#
Old Invoices Available:
- Go back 7+ years
- All accessible in dashboard
- Can be downloaded anytime
- Never deleted unless requested
Finding Specific Invoice:
- Determine invoice date
- Scroll to that period
- Find by date and amount
- Download as needed
- Save to records
Archiving Invoices#
Personal Archiving:
- Download PDFs regularly
- Store on external drive
- Back up to cloud storage
- Organize by year
- Create duplicate copies
Long-term Storage:
- Print important invoices
- File by year
- Store in safe location
- Or scan to backup
- Cloud storage recommended
Billing Cycle Explained#
Monthly Billing Cycle#
Standard Cycle:
- Starts: Signup date
- Ends: One month later
- Renews: Automatically
- Billing: First of each month
Example Timeline:
Next Billing Date#
Finding Your Date:
- Go to Current Subscription card
- Look for "Renewal Date" or "Next Billing"
- Date shown in format: Month Day, Year
- Same date occurs monthly
FAQ: Invoices & History#
How long are invoices kept?
- Indefinitely in our system
- You can access anytime
- We retain 7+ years minimum
- Never automatically deleted
Can I change my invoice date?
- Contact billing support
- May be possible in some cases
- Requires manual adjustment
- 5-7 business days to process
How do I get duplicate invoices?
- Go to Billing History
- Find the invoice
- Click Download twice
- Both PDFs created
Are invoices emailed automatically?
- Yes, on billing date
- Check spam folder
- Email may be delayed
- Always available in dashboard
Can I get an invoice before billing date?
- Go to Upcoming Invoice card
- Preview shows next charge
- PDF not yet available
- Will be available after billing
Invoice Management Quick Reference#
Key invoice information at a glance:
| Element | Description | Example |
|---|---|---|
| Invoice # | Unique identifier | INV-12345 |
| Amount | Total charged (with tax) | $69.55 |
| Date | When invoice issued | June 15, 2024 |
| Status | Payment state | Paid/Unpaid/Overdue |
| Period | Billing period covered | June 1-30, 2024 |
Invoice Breakdown Example#
Invoice Access & Organization#
Accessing Invoices:
- Go to Billing & Subscriptions
- Scroll to Billing History table
- Find desired invoice by date/amount
- Click Download button
- PDF saves to your computer
Organizing Invoices:
- Create folder structure by year/month
- Name files consistently
- Back up to cloud storage
- Retain for 7+ years minimum
Billing Summary#
Effective invoice management:
- Maintains accurate financial records
- Supports tax compliance
- Enables expense tracking
- Documents spending history
- Facilitates audits and reconciliation
Next Steps#
- Payment Methods - Manage payment information
- Managing Your Subscription - Change or cancel plans
- Plans and Pricing - Compare subscription plans
- Billing Overview - Return to billing dashboard